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Picture of business personnel analyzing the networkThe college of HRSM is a world-class teaching and research institution producing management-level graduates for the hospitality, restaurant,tourism, retail, sport and entertainment and technology industries
ABOUT TECHNOLOGY SUPPORT & TRAINING MANAGEMENT PROGRAM NEWS

Department Chair, Dr. Bob Brookshire, describes what makes the TSTM program special.

The Technology Support and Training Management Program (TSTM) is part of USC‘s College of Hospitality, Retail, and Sport Management. Students in the TSTM program receive an in-depth background in information technologies in four major areas. These areas include computer networking, database systems, corporate training & development, and end-user support. In the computer networking area, students learn about networking theory, hardware, configuration, design, installation, and network operating system administration. In the database systems area, students learn to create and maintain databases through courses in Access, Visual Basic (for database integration), Oracle, and Systems Analysis and Design.  The training area covers both the human side of corporate training, as well as the technical side of training materials development. The final area emphasizes end-user support which includes help desk systems and both hardware and software support.

USC Mascot Cocky supports the TSTM Progam!To maximize the learning experience, all TSTM students must complete a capstone course that incorporates all four core areas. In this course, student teams work with a real business, solve an actual system issue, and design the needed system. Additionally, they must complete an internship as a final requirement for the program. Students graduating from this program have a very diverse IT background and have obtained positions in a wide range of organizations ranging from Network Administrator to Database Administrator to Director of Information Technologies. The program places emphasis on technology-based decision making and information management skills in dynamic business environments.


Business Education graduate student Dylan Curtis and his wife Karin completed the San Diego Rock 'n' Roll Marathon on Sunday, June 1. They were participating in the "Team in Training" program to raise money for the Leukemia and Lymphoma Society (more)

Congratulations to the May 2008 graduating class! Four TSTM students and one MAT student shook President Sorensen's and Dean Kline's hands on May 10 in the Colonial Center. (more)

John Gerdes presented a poster titled Tapping into the Web for Business Information at the Innoventure 2008 conference in Greenville April 25.

High school students build laptop computers at TSTM's High Performance Computing Camp (more)

Congratulations to Dr. Tena Crews, who was awarded two grants (more)

A video introduction to TSTM student service learning projects
(Quicktime) (Windows WMV)

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